Your privacy is fundamental

1. Information We Collect

• •Identity data: full name, date of birth, government ID number, selfie for KYC verification.
• •Contact data: email address and phone number for account creation and communications.
• •Financial data: wallet addresses, transaction history, and balance information stored securely.
• •Device data: device type, operating system, IP address, and usage patterns for fraud prevention.
• •Communications: any messages you send to our support team.

2. How We Use Your Data

• •To verify your identity and comply with KYC/AML regulations.
• •To process and complete your transactions on the platform.
• •To detect, prevent, and investigate fraud and security incidents.
• •To send you important account notifications and transaction confirmations.
• •To improve our products, features, and user experience through analytics.
• •To comply with applicable laws, regulations, and court orders.

3. Data Sharing

We do not sell your personal data to third parties. We may share data with identity verification providers (for KYC), payment processors, fraud prevention services, and regulatory authorities when legally required. All third-party partners are bound by strict data processing agreements.

4. Data Security

We use AES-256 encryption at rest and TLS 1.3 in transit to protect all personal and financial data. Access to user data is restricted to authorized personnel on a need-to-know basis. We conduct regular security audits and penetration testing.

5. Data Retention

We retain your account data for as long as your account is active and for up to 7 years after account closure, as required by financial regulations. Transaction records are maintained for 5 years in compliance with anti-money laundering laws.

6. Your Rights

• •Right to access: request a copy of all personal data we hold about you.
• •Right to correction: update inaccurate or incomplete personal data.
• •Right to erasure: request deletion of your data, subject to legal retention requirements.
• •Right to portability: receive your data in a machine-readable format.
• •Right to object: opt out of marketing communications at any time.

7. Contact Us

For privacy-related requests, contact our Data Protection Officer at privacy@errandwallet.app. We will respond to all requests within 30 days.